Perhaps the single most referred to document generated by the database. It's 8:00 o'clock at night and an employee has come down ill - but, you need to get a substitute or another employee to cover her shift to stay in ratio compliance. Print one for the wall over your desk, automobile, home refrigerator, or whatever. Just keep one handy. Substitutes are third party contractors. "Prospects" are persons you plan to hire. Volunteers can fill in for specialized tasks like kitchen helper, playground help, etc.